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iPCAPTrace: Simplifying Troubleshooting for 2G/3G/4G Networks with iAcuity's Signal Trace Solution

In the dynamic realm of telecommunications, effectively monitoring circuit switching (CS) and packet switching (PS) protocols has become indispensable for network administrators. However, the sheer volume of data generated by these networks can be overwhelming, leading to time-consuming and costly troubleshooting processes.

To address this challenge, iAcuity presents iPCAPTrace, a cutting-edge 3GPP-compliant solution that streamlines troubleshooting and offers valuable real-time insights. In this blog, we will delve into the importance of signal troubleshooting, the impact of unresolved issues, and how iPCAPTrace can revolutionize your network management.

The Significance of Signal Troubleshooting

Signal troubleshooting serves as the backbone of efficient network management. It involves monitoring and analyzing CS and PS protocols, allowing administrators to identify and resolve issues promptly. By comprehending the network's signaling flow, network administrators can prevent potential bottlenecks, mitigate service disruptions, and enhance overall performance.

Impact of Unresolved Signal Issues

1. Degrade User Experience:

When signal problems go unnoticed or unresolved, it can result in degraded user experiences, leading to dropped calls, slow data connections, and frustrated customers. Subpar network performance can severely impact customer satisfaction and tarnish the reputation of telecommunication providers.

2. Revenue Loss:

Unresolved signal issues can lead to customer churn and revenue loss. Dissatisfied customers are more likely to switch to competitor networks, affecting the telecom company's bottom line. Additionally, unresolved issues might prevent new subscribers from joining the network.

3. Network Congestion:

Ignoring signaling problems can cause network congestion, hindering the smooth flow of data and voice traffic. This congestion can also trigger cascading failures, further exacerbating the issue.

4. Service Outages:

Critical signal problems left unaddressed can result in partial or complete service outages, causing significant disruptions for users and businesses relying on uninterrupted connectivity.

Why iPCAPTrace is Needed?

1. Cost Savings:

Traditional signal troubleshooting methods can be labor-intensive and costly. iPCAPTrace offers a cost-effective alternative by efficiently tracing and decoding CS and PS protocols. With its user-friendly GUI, administrators can easily inspect underlying messages, saving valuable time and resources.

2. Unified Platform:

Powered by Big Data architecture, iPCAPTrace processes signaling traffic in near real-time and serves as a single platform for Voice and Data troubleshooting. By eliminating the need for multiple tools, streamlines the troubleshooting process and reduces the Total Cost of Ownership (TCO).

3. Enhanced Analytics:

iPCAPTrace goes beyond basic troubleshooting by facilitating intelligence extraction for various use cases, such as network analytics, Customer Experience Management, and validation. By centralizing data from multiple MSC locations, it empowers administrators to make data-driven decisions and optimize network performance.

4. Streamlined PS Core Troubleshooting:

With localized tracing for PS core networks, iPCAPTrace avoids the transport of high-bandwidth PS Core signaling traffic to a centralized location. This lean approach simplifies PS Core SIGTRAN/557 attack analysis, making it easier to identify and address specific call flow issues.

5. 3GPP Compliance:

iPCAPTrace adheres to the stringent standards set by 3GPP, ensuring data security and compliance with industry regulations. This compliance guarantees the safety of sensitive network information, protecting both the provider and the end-users.

6. Enhanced Availability:

By consolidating all data worth analyzing into a unified platform, iPCAPTrace empowers administrators with comprehensive insights. Additionally, captured signaling data is made available for offline root cause analysis, bolstering troubleshooting capabilities.


Signal troubleshooting is the bedrock of efficient network management, ensuring smooth operations and exceptional user experiences. iAcuity's iPCAPTrace is a game-changing solution that streamlines troubleshooting for 2G, 3G, and 4G networks. By simplifying the complex process of monitoring CS and PS protocols, iPCAPTrace empowers network administrators to proactively identify and resolve issues, preventing revenue loss, network congestion, and service outages.

Feel free to connect with our Experts to know more about our products & solutions.

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